{"title":"Cartridge Trade-In and Exchange Program","description":"\u003cp\u003eA cartridge trade-in and exchange program lets you offset the cost of a new or rebuilt phono cartridge by sending your worn one back, instead of starting from zero. The cartridge is the one part of your turntable that genuinely wears out, so when yours is spent, trading it in beats paying full price to hear your records again.\u003c\/p\u003e\u003cp\u003eThe programs run two ways. \u003ca href=\"\/collections\/rega-cartridge-trade-in\"\u003e\u003cstrong\u003eRega\u003c\/strong\u003e\u003c\/a\u003e rebuilds worn cartridges at its UK factory, so you send yours in and a factory-renewed unit of the same model ships back for less than new. \u003ca href=\"\/collections\/dynavector-cartridge-trade-in\"\u003e\u003cstrong\u003eDynavector\u003c\/strong\u003e\u003c\/a\u003e, \u003ca href=\"\/collections\/hana-cartridge-trade-in\"\u003e\u003cstrong\u003eHana\u003c\/strong\u003e\u003c\/a\u003e, \u003ca href=\"\/collections\/michell-audio-cartridge-trade-in\"\u003e\u003cstrong\u003eMichell\u003c\/strong\u003e\u003c\/a\u003e, and \u003ca href=\"\/collections\/grado-cartridge-trade-in\"\u003e\u003cstrong\u003eGrado\u003c\/strong\u003e\u003c\/a\u003e send a brand-new cartridge of the same model at a trade-in price, not a retip or a rebuild. Find your brand below to see which cartridges qualify.\u003c\/p\u003e","products":[{"product_id":"rega-apheta-3-cartridge-exchange","title":"Rega Apheta 3 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-apheta-3-moving-coil-cartridge\"\u003enew Rega Apheta 3\u003c\/a\u003e, send your old one to a third-party retip shop, or trade it in on Rega's factory exchange. The exchange costs less because Rega rebuilds worn cartridge bodies rather than building from scratch, and tests each one for two full days against the same spec as a brand-new Apheta 3. You send us your worn Apheta 3 and a factory-renewed Apheta 3 ships back to you. Same performance, $500 less than new, and the bodies stay in service instead of the landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Apheta 3 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed Apheta 3 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original Apheta 3 spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Apheta 3. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Apheta 3, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42738954010720,"sku":"REGAPH3-EXCH","price":1745.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/apheta-3-intro_973a2618-14b5-4b60-b161-b60935c2dd14.jpg?v=1777993627"},{"product_id":"rega-ania-cartridge-exchange","title":"Rega Ania Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-ania-moving-coil-cartridge\"\u003enew Rega Ania\u003c\/a\u003e, send your old one to a third-party retip shop, or trade it in on Rega's factory exchange. The exchange costs less because Rega rebuilds worn cartridge bodies rather than building from scratch, and tests each one for two full days against the same spec as a brand-new Ania. You send us your worn Ania and a factory-renewed Ania ships back to you. Same performance, $200 less than new, and the bodies stay in service instead of the landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Ania to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed Ania ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original Ania spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Ania. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Ania, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42741425307744,"sku":"REGANIA-EXCH","price":695.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/ania-intro_9e8a3a33-2183-4531-a4d6-05b570459747.jpg?v=1778168502"},{"product_id":"rega-ania-pro-cartridge-exchange","title":"Rega Ania Pro Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-ania-pro-moving-coil-cartridge\"\u003enew Rega Ania Pro\u003c\/a\u003e, send your old one to a third-party retip shop, or trade it in on Rega's factory exchange. The exchange costs less because Rega rebuilds worn cartridge bodies rather than building from scratch, and tests each one for two full days against the same spec as a brand-new Ania Pro. You send us your worn Ania Pro and a factory-renewed Ania Pro ships back to you. Same performance, $300 less than new, and the bodies stay in service instead of the landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Ania Pro to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed Ania Pro ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original Ania Pro spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Ania Pro. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Ania Pro, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42741425340512,"sku":"REGANIAPRO-EXCH","price":925.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/module-2-ania-pro-_3_27730db5-7041-4533-a6a8-aad6f3a374db.jpg?v=1778168505"},{"product_id":"rega-aphelion-2-cartridge-exchange","title":"Rega Aphelion 2 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-aphelion-2-moving-coil-cartridge\"\u003enew Rega Aphelion 2\u003c\/a\u003e, send your old one to a third-party retip shop, or trade it in on Rega's factory exchange. The exchange costs less because Rega rebuilds worn cartridge bodies rather than building from scratch, and tests each one for two full days against the same spec as a brand-new Aphelion 2. You send us your worn Aphelion 2 and a factory-renewed Aphelion 2 ships back to you. Same performance, $1,000 less than new, and the bodies stay in service instead of the landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Aphelion 2 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed Aphelion 2 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original Aphelion 2 spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Aphelion 2. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Aphelion 2, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745910001760,"sku":"REGAPH2-EXCH","price":4545.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/aphelion-2-intro-_2_44cadd61-9710-4efa-92a3-0746dd42e65b.jpg?v=1778509896"},{"product_id":"rega-nd7-cartridge-exchange","title":"Rega ND7 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-nd7-moving-magnet-cartridge\"\u003enew Rega ND7\u003c\/a\u003e, send your old one to a third-party retip shop, or trade it in on Rega's factory exchange. The exchange costs less because Rega rebuilds worn cartridge bodies rather than building from scratch, and tests each one for two full days against the same spec as a brand-new ND7. You send us your worn ND7 and a factory-renewed ND7 ships back to you. Same performance, $200 less than new, and the bodies stay in service instead of the landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old ND7 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed ND7 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original ND7 spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new ND7. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega ND7, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745911017568,"sku":"REGND7-EXCH","price":595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Nd7-intro-_2_87cfa46b-bc88-4ed6-853b-5590fa73dda1.jpg?v=1778509967"},{"product_id":"rega-nd5-cartridge-exchange","title":"Rega ND5 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-nd5-moving-magnet-cartridge\"\u003enew Rega ND5\u003c\/a\u003e, send your old one to a third-party retip shop, or trade it in on Rega's factory exchange. The exchange costs less because Rega rebuilds worn cartridge bodies rather than building from scratch, and tests each one for two full days against the same spec as a brand-new ND5. You send us your worn ND5 and a factory-renewed ND5 ships back to you. Same performance, $80 less than new, and the bodies stay in service instead of the landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old ND5 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed ND5 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original ND5 spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new ND5. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega ND5, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745911083104,"sku":"REGND5-EXCH","price":465.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Nd5-intro.2_bc5fd1a1-f62f-4245-8726-cfe1afd4a71f.jpg?v=1778509976"},{"product_id":"rega-nd3-cartridge-exchange","title":"Rega ND3 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-nd3-moving-magnet-cartridge\"\u003enew Rega ND3\u003c\/a\u003e, send your old one to a third-party retip shop, or trade it in on Rega's factory exchange. The exchange costs less because Rega rebuilds worn cartridge bodies rather than building from scratch, and tests each one for two full days against the same spec as a brand-new ND3. You send us your worn ND3 and a factory-renewed ND3 ships back to you. Same performance, $40 less than new, and the bodies stay in service instead of the landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old ND3 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed ND3 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original ND3 spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new ND3. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega ND3, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745911115872,"sku":"REGND3-EXCH","price":305.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Nd3-module2a-_1_a2b4b87d-fea2-4f68-bd2e-38a5188a47bd.jpg?v=1778509984"},{"product_id":"rega-exact-2-cartridge-exchange","title":"Rega Exact 2 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. The Exact 2 is a legacy Rega cartridge with limited availability, but Rega still rebuilds them at the factory. Send us your worn Exact 2 and a factory-renewed Exact 2 ships back to you, rebuilt at Rega's factory and two-day tested against the original Exact 2 spec. $100 off the original $675 retail price, the same performance you remember, and these cartridges stay in service instead of becoming another search for a NOS replacement.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Exact 2 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed Exact 2 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original Exact 2 spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Exact 2. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Exact 2, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745915179104,"sku":"REGEX2-EXCH","price":575.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Exact2-v2.jpg?v=1778518829"},{"product_id":"rega-elys-2-cartridge-exchange","title":"Rega Elys 2 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. The Elys 2 is a legacy Rega cartridge with limited availability, but Rega still rebuilds them at the factory. Send us your worn Elys 2 and a factory-renewed Elys 2 ships back to you, rebuilt at Rega's factory and two-day tested against the original Elys 2 spec. $40 off the original $345 retail price, the same performance you remember, and these cartridges stay in service instead of becoming another search for a NOS replacement.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Elys 2 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed Elys 2 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original Elys 2 spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Elys 2. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Elys 2, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745915211872,"sku":"REGEL2-EXCH","price":305.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Elys2-v2.jpg?v=1778518834"},{"product_id":"hana-sl-mk-ii-cartridge-exchange","title":"Hana SL MK II Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana SL, original or MK II, and we'll send you a brand-new one for $255 off retail. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged SL MK II to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana SL MK II will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana SL MK II. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model, and either generation qualifies: send in your original Hana SL or your SL MK II and the trade-in price toward a new SL MK II is the same. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new SL MK II at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42746541342816,"sku":"HANASLMKII-EXCH","price":595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/HanaSLMKIImain_af0f99d1-3c03-42bd-a6cf-7692a176841c.jpg?v=1778531189"},{"product_id":"hana-sh-mk-ii-cartridge-exchange","title":"Hana SH MK II Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana SH, original or MK II, and we'll send you a brand-new one for $255 off retail. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged SH MK II to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana SH MK II will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana SH MK II. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model, and either generation qualifies: send in your original Hana SH or your SH MK II and the trade-in price toward a new SH MK II is the same. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new SH MK II at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915042912,"sku":"HANASHMKII-EXCH","price":595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Hana-SH-MK-II-Main-1000x800px_268e8e17-d85d-4223-8791-a9e267b8147e.jpg?v=1778593515"},{"product_id":"hana-sl-mono-mk-ii-cartridge-exchange","title":"Hana SL Mono MK II Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana SL Mono, original or MK II, and we'll send you a brand-new one for $255 off retail. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged SL Mono MK II to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana SL Mono MK II will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana SL Mono MK II. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model, and either generation qualifies: send in your original Hana SL Mono or your SL Mono MK II and the trade-in price toward a new SL Mono MK II is the same. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new SL Mono MK II at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915272288,"sku":"HANASLMONOMKII-EXCH","price":595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/slmono_938_3b138db5-2ae5-498f-83d7-476acda78864.jpg?v=1784555226"},{"product_id":"hana-eh-cartridge-exchange","title":"Hana EH Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana EH and we'll send you a brand-new one for $146 off the original retail price. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged EH to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana EH will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana EH. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an EH for an EH. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new EH at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915501664,"sku":"HANAEH-EXCH","price":329.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-eh-white-bg-1000x800px_fbea21bb-ad55-4337-820b-d7cef356c07b.jpg?v=1778593532"},{"product_id":"hana-el-cartridge-exchange","title":"Hana EL Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana EL and we'll send you a brand-new one for $146 off the original retail price. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged EL to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana EL will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana EL. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an EL for an EL. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new EL at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915796576,"sku":"HANAEL-EXCH","price":329.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-el-white-bg-1000x800px_88801ae8-de48-4906-af88-9e59178b4dd2.jpg?v=1778593540"},{"product_id":"hana-mh-cartridge-exchange","title":"Hana MH Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana MH and we'll send you a brand-new one for $361 off the original retail price. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged MH to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana MH will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana MH. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an MH for an MH. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new MH at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915993184,"sku":"HANAMH-EXCH","price":839.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-mh-white-bg-1000x800px_83be6d79-9b82-49c8-86e8-acf57032c3ff.jpg?v=1778593548"},{"product_id":"hana-ml-cartridge-exchange","title":"Hana ML Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana ML and we'll send you a brand-new one for $361 off the original retail price. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged ML to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana ML will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana ML. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an ML for an ML. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new ML at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747916222560,"sku":"HANAML-EXCH","price":839.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-ml-white-bg-1000x800px_93139f26-01ad-49ad-886f-90ccf37a64ea.jpg?v=1778593557"},{"product_id":"hana-umami-blue-cartridge-exchange","title":"Hana Umami Blue Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana Umami Blue and we'll send you a brand-new one for $751 off the original retail price. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged Umami Blue to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana Umami Blue will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana Umami Blue. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an Umami Blue for an Umami Blue. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new Umami Blue at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747916386400,"sku":"HANAUBLUE-EXCH","price":1749.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-ub-gallery-white-bg-1000x800px_b804ce0d-6d05-403e-8a8c-f940f703c213.jpg?v=1778593565"},{"product_id":"hana-umami-red-cartridge-exchange","title":"Hana Umami Red Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana Umami Red and we'll send you a brand-new one for $1,201 off the original retail price. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged Umami Red to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana Umami Red will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana Umami Red. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an Umami Red for an Umami Red. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new Umami Red at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747916484704,"sku":"HANAURED-EXCH","price":2749.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-ur-main-white-bg-1000x800px_1681a7dc-1e59-4dff-9d62-f756f45cebe6.jpg?v=1778593574"},{"product_id":"hana-umami-black-cartridge-exchange","title":"Hana Umami Black Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana Umami Black and we'll send you a brand-new one for $3,451 off the original retail price. Same model, one-for-one. You send the old cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged Umami Black to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana Umami Black will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana Umami Black. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an Umami Black for an Umami Black. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new Umami Black at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747916681312,"sku":"HANAUBLACK-EXCH","price":8049.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-umami-black-main_e86a5908-59aa-4e92-a7f7-1c1e04ee706f.jpg?v=1778593582"},{"product_id":"rega-nd9-cartridge-exchange","title":"Rega ND9 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-nd9-moving-magnet-cartridge\"\u003enew Rega ND9\u003c\/a\u003e, send your old one to a third-party retip shop, or trade it in on Rega's factory exchange. The exchange costs less because Rega rebuilds worn cartridge bodies rather than building from scratch, and tests each one for two full days against the same spec as a brand-new ND9. You send us your worn ND9 and a factory-renewed ND9 ships back to you. Same performance, $250 less than new, and the bodies stay in service instead of the landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old ND9 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week a factory-renewed ND9 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Rega cartridge than renew the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Worn cartridges go back to Rega's own factory, where they are rebuilt with original Rega parts to the original ND9 spec. Every renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new ND9. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega ND9, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42909738369120,"sku":"REGND9-EXCH","price":795.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Nd9_onside_intro_2_59f64af7-929b-4553-9792-026c549c4721.jpg?v=1782907719"},{"product_id":"dynavector-dv-20x2-cartridge-exchange","title":"Dynavector DV-20X2 Cartridge Exchange","description":"\u003cp\u003eThe Dynavector DV-20X2 Cartridge Exchange lets you trade in your worn or damaged DV-20X2 and take $331 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a worn suspension, a cantilever that lost a fight with tiny hands or a rambunctious cat. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old DV-20X2 and a factory-fresh one comes the other way, same model, $331 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old DV-20X2 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new DV-20X2 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Dynavector than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Dynavector DV-20X2. A worn-out diamond, worn suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a DV-20X2 for a DV-20X2. Want to move up the Dynavector line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next DV-20X2, send the old one back and get a brand-new one at over 25% off. Full warranty, same as buying new. The program runs all the way up the Dynavector line to the Te Kaitora Rua.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Dynavector","offers":[{"title":"Low Output (0.3mV)","offer_id":42949851414624,"sku":"DYNA20X2L-EXCH","price":919.0,"currency_code":"USD","in_stock":true},{"title":"High Output (2.8mV)","offer_id":42961962238048,"sku":"DYNA20X2H-EXCH","price":919.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/dynavector-dv-20x2-cartridge-exchange.jpg?v=1784141015"},{"product_id":"dynavector-dv-10x5-mk2-cartridge-exchange","title":"Dynavector DV-10X5 Mk2 Cartridge Exchange","description":"\u003cp\u003eThe Dynavector DV-10X5 Mk2 Cartridge Exchange lets you trade in your worn or damaged DV-10X5 Mk2 and take $201 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a worn suspension, a cantilever that lost a fight with tiny hands or a rambunctious cat. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old DV-10X5 Mk2 and a factory-fresh one comes the other way, same model, $201 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old DV-10X5 Mk2 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new DV-10X5 Mk2 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Dynavector than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Dynavector DV-10X5 Mk2. A worn-out diamond, worn suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a DV-10X5 Mk2 for a DV-10X5 Mk2. Want to move up the Dynavector line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next DV-10X5 Mk2, send the old one back and get a brand-new one at over 25% off. Full warranty, same as buying new. The program runs all the way up the Dynavector line to the Te Kaitora Rua.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Dynavector","offers":[{"title":"Low Output (0.3mV)","offer_id":42950468206688,"sku":"DYNA10X5MK2L-EXCH","price":599.0,"currency_code":"USD","in_stock":true},{"title":"High Output (2.5mV)","offer_id":42961963679840,"sku":"DYNA10X5MK2H-EXCH","price":599.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/dynavector-dv-10x5-mk2-cartridge-exchange.jpg?v=1784139815"},{"product_id":"dynavector-dv-10x5a-cartridge-exchange","title":"Dynavector DV-10X5A Cartridge Exchange","description":"\u003cp\u003eThe Dynavector DV-10X5A Cartridge Exchange lets you trade in your worn or damaged DV-10X5A and take $251 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a worn suspension, a cantilever that lost a fight with tiny hands or a rambunctious cat. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old DV-10X5A and a factory-fresh one comes the other way, same model, $251 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old DV-10X5A to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new DV-10X5A ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Dynavector than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Dynavector DV-10X5A. A worn-out diamond, worn suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a DV-10X5A for a DV-10X5A. Want to move up the Dynavector line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next DV-10X5A, send the old one back and get a brand-new one at over 25% off. Full warranty, same as buying new. The program runs all the way up the Dynavector line to the Te Kaitora Rua.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Dynavector","offers":[{"title":"Low Output (0.3mV)","offer_id":42950468239456,"sku":"DYNA10X5AL-EXCH","price":699.0,"currency_code":"USD","in_stock":true},{"title":"High Output (2.5mV)","offer_id":42961963712608,"sku":"DYNA10X5AH-EXCH","price":699.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/dynavector-dv-10x5a-cartridge-exchange.jpg?v=1784139821"},{"product_id":"dynavector-dv-20x2a-cartridge-exchange","title":"Dynavector DV-20X2A Cartridge Exchange","description":"\u003cp\u003eThe Dynavector DV-20X2A Cartridge Exchange lets you trade in your worn or damaged DV-20X2A and take $381 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a worn suspension, a cantilever that lost a fight with tiny hands or a rambunctious cat. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old DV-20X2A and a factory-fresh one comes the other way, same model, $381 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old DV-20X2A to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new DV-20X2A ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Dynavector than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Dynavector DV-20X2A. A worn-out diamond, worn suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a DV-20X2A for a DV-20X2A. Want to move up the Dynavector line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next DV-20X2A, send the old one back and get a brand-new one at over 25% off. Full warranty, same as buying new. The program runs all the way up the Dynavector line to the Te Kaitora Rua.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Dynavector","offers":[{"title":"Low Output (0.3mV)","offer_id":42950468272224,"sku":"DYNA20X2AL-EXCH","price":1069.0,"currency_code":"USD","in_stock":true},{"title":"High Output (2.5mV)","offer_id":42961963745376,"sku":"DYNA20X2AH-EXCH","price":1069.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/dynavector-dv-20x2a-cartridge-exchange.jpg?v=1784141020"},{"product_id":"dynavector-xx-2a-cartridge-exchange","title":"Dynavector XX-2A Cartridge Exchange","description":"\u003cp\u003eThe Dynavector XX-2A Cartridge Exchange lets you trade in your worn or damaged XX-2A and take $601 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a worn suspension, a cantilever that lost a fight with tiny hands or a rambunctious cat. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old XX-2A and a factory-fresh one comes the other way, same model, $601 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old XX-2A to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new XX-2A ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Dynavector than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Dynavector XX-2A. A worn-out diamond, worn suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, an XX-2A for an XX-2A. Want to move up the Dynavector line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next XX-2A, send the old one back and get a brand-new one at over 25% off. Full warranty, same as buying new. The program runs all the way up the Dynavector line to the Te Kaitora Rua.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Dynavector","offers":[{"title":"Default Title","offer_id":42950468337760,"sku":"DYNAXX2A-EXCH","price":1649.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/dynavector-xx-2a-cartridge-exchange.jpg?v=1784141026"},{"product_id":"dynavector-karat-17dx-cartridge-exchange","title":"Dynavector Karat 17DX Cartridge Exchange","description":"\u003cp\u003eThe Dynavector Karat 17DX Cartridge Exchange lets you trade in your worn or damaged Karat 17DX and take $651 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a worn suspension, a cantilever that lost a fight with tiny hands or a rambunctious cat. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old Karat 17DX and a factory-fresh one comes the other way, same model, $651 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Karat 17DX to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Karat 17DX ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Dynavector than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Dynavector Karat 17DX. A worn-out diamond, worn suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a Karat 17DX for a Karat 17DX. Want to move up the Dynavector line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next Karat 17DX, send the old one back and get a brand-new one at over 25% off. Full warranty, same as buying new. The program runs all the way up the Dynavector line to the Te Kaitora Rua.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Dynavector","offers":[{"title":"Default Title","offer_id":42950468370528,"sku":"DYNA17DX-EXCH","price":1799.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/dynavector-karat-17dx-cartridge-exchange.jpg?v=1784141031"},{"product_id":"dynavector-te-kaitora-rua-cartridge-exchange","title":"Dynavector Te Kaitora Rua Cartridge Exchange","description":"\u003cp\u003eThe Dynavector Te Kaitora Rua Cartridge Exchange lets you trade in your worn or damaged Te Kaitora Rua and take $951 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a worn suspension, a cantilever that lost a fight with tiny hands or a rambunctious cat. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old Te Kaitora Rua and a factory-fresh one comes the other way, same model, $951 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Te Kaitora Rua to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Te Kaitora Rua ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Dynavector than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Dynavector Te Kaitora Rua. A worn-out diamond, worn suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a Te Kaitora Rua for a Te Kaitora Rua. Want to move up the Dynavector line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next Te Kaitora Rua, send the old one back and get a brand-new one at over 25% off. Full warranty, same as buying new. The program runs all the way up the Dynavector line to the Te Kaitora Rua.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Dynavector","offers":[{"title":"Default Title","offer_id":42950468403296,"sku":"DYNATKR-EXCH","price":2699.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/dynavector-te-kaitora-rua-cartridge-exchange.jpg?v=1784141037"},{"product_id":"michell-cusis-e-h-cartridge-exchange","title":"Michell CUSIS E\/H Cartridge Exchange","description":"\u003cp\u003eThe Michell CUSIS E\/H Cartridge Exchange lets you trade in your worn or damaged CUSIS E\/H and take $350 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a tired suspension, a cantilever that lost a fight with a curious hand or a cat on the shelf. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old CUSIS E\/H and a factory-fresh one comes the other way, same model, $350 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old CUSIS E\/H to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new CUSIS E\/H ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different CUSIS than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Michell CUSIS E\/H. A worn-out diamond, tired suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a CUSIS E\/H for a CUSIS E\/H. Want to move up the CUSIS line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next CUSIS E\/H, send the old one back and get a brand-new one at 25% off. Full warranty, same as buying new. The program covers the whole CUSIS range, from the high-output E\/H up to the Microline-stylus M.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Michell Audio","offers":[{"title":"Default Title","offer_id":42991604007008,"sku":"MACUSISEH-EXCH","price":949.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/MichellEHCusisCartridgeMainImage_9735c9ff-eff8-4944-a331-def7ed88dd9b.jpg?v=1784933068"},{"product_id":"michell-cusis-e-cartridge-exchange","title":"Michell CUSIS E Cartridge Exchange","description":"\u003cp\u003eThe Michell CUSIS E Cartridge Exchange lets you trade in your worn or damaged CUSIS E and take $350 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a tired suspension, a cantilever that lost a fight with a curious hand or a cat on the shelf. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old CUSIS E and a factory-fresh one comes the other way, same model, $350 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old CUSIS E to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new CUSIS E ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different CUSIS than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Michell CUSIS E. A worn-out diamond, tired suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a CUSIS E for a CUSIS E. Want to move up the CUSIS line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next CUSIS E, send the old one back and get a brand-new one at 25% off. Full warranty, same as buying new. The program covers the whole CUSIS range, from the high-output E\/H up to the Microline-stylus M.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Michell Audio","offers":[{"title":"Default Title","offer_id":42991604105312,"sku":"MACUSISE-EXCH","price":949.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/MichellCusisEMovingCoilCartridge_ace7c5b1-476b-4e10-9b14-2230496ebd9e.jpg?v=1784933083"},{"product_id":"michell-cusis-s-cartridge-exchange","title":"Michell CUSIS S Cartridge Exchange","description":"\u003cp\u003eThe Michell CUSIS S Cartridge Exchange lets you trade in your worn or damaged CUSIS S and take $600 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a tired suspension, a cantilever that lost a fight with a curious hand or a cat on the shelf. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old CUSIS S and a factory-fresh one comes the other way, same model, $600 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old CUSIS S to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new CUSIS S ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different CUSIS than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Michell CUSIS S. A worn-out diamond, tired suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a CUSIS S for a CUSIS S. Want to move up the CUSIS line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next CUSIS S, send the old one back and get a brand-new one at 25% off. Full warranty, same as buying new. The program covers the whole CUSIS range, from the high-output E\/H up to the Microline-stylus M.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Michell Audio","offers":[{"title":"Default Title","offer_id":42991604138080,"sku":"MACUSISS-EXCH","price":1699.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/MichellCusisSMovingCoilCartridge_e66b2b2b-aeba-4e20-a3ee-dc1cdb3dc8a0.jpg?v=1784933098"},{"product_id":"michell-cusis-m-cartridge-exchange","title":"Michell CUSIS M Cartridge Exchange","description":"\u003cp\u003eThe Michell CUSIS M Cartridge Exchange lets you trade in your worn or damaged CUSIS M and take $950 off a brand-new one. The cartridge is the only part of your system that genuinely wears out: a diamond riding a groove until it starts to tell on itself. A dull stylus, a tired suspension, a cantilever that lost a fight with a curious hand or a cat on the shelf. When yours is spent, you shouldn't have to pay full price to hear your records again. Send back the old CUSIS M and a factory-fresh one comes the other way, same model, $950 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old CUSIS M to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new CUSIS M ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different CUSIS than replace the one you have, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you. The credit depends on your cartridge and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Michell CUSIS M. A worn-out diamond, tired suspension, bent cantilever, snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that's simply run its hours qualifies. The trade-in is same-model only, a CUSIS M for a CUSIS M. Want to move up the CUSIS line with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that's worn or broken, not chasing an upgrade. This trade-in is built for them. Instead of paying full retail on your next CUSIS M, send the old one back and get a brand-new one at 25% off. Full warranty, same as buying new. The program covers the whole CUSIS range, from the high-output E\/H up to the Microline-stylus M.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Michell Audio","offers":[{"title":"Default Title","offer_id":42991604170848,"sku":"MACUSISM-EXCH","price":2849.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/MichellCusisMMovingCoilCartridge_69589452-88d8-47a3-a438-7c95a4ce7817.jpg?v=1784933113"},{"product_id":"grado-sonata4-cartridge-exchange","title":"Grado Sonata4 Cartridge Exchange","description":"\u003cp\u003eThe Grado Sonata4 Cartridge Exchange lets you trade in your worn or damaged Sonata4 and take $200 off a brand-new one. On Grado's Prestige cartridges you can lift off the stylus assembly and fit a fresh one yourself. On the wood-bodied Timbre and Lineage cartridges you cannot, which is the whole reason this program exists. A worn diamond, a tired suspension, a cantilever that lost a fight with a curious hand. Send the old Sonata4 back and a brand-new one comes the other way, same model, $200 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Sonata4 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Sonata4 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Grado than replace the one you have, Grado allows that and Mike sets it up directly. \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you; the credit depends on the cartridge you send and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Grado Sonata4. A worn diamond, a tired suspension, a bent cantilever, a snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that has simply run its hours qualifies. What you buy on this page is a Sonata4, and the cartridge you send in is traded against it. Grado also allows a trade-in to go toward a different model in the range, up or down. To arrange that, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that is worn or broken, not chasing an upgrade. This trade-in is built for them. The Timbre Series cartridges are hand-built in Brooklyn around Grado's flux-bridger moving iron generator, in wood bodies, and they are not the ones you re-stylus at the turntable. Instead of paying full retail on your next Sonata4, send the old one back and get a brand-new one with the same warranty you'd get buying new. The program runs the length of both series, from the Opus4 up to the Epoch4.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Grado","offers":[{"title":"High Output (4.0mV)","offer_id":43120656908384,"sku":"GRADSONATA4HO-EXCH","price":400.0,"currency_code":"USD","in_stock":true},{"title":"Low Output (1.0mV)","offer_id":43120656941152,"sku":"GRADSONATA4LO-EXCH","price":400.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/grado-sonata4-hero_6117a6a5-5b53-4c06-a9ce-b31d1f4353c8.jpg?v=1788487391"},{"product_id":"grado-opus4-cartridge-exchange","title":"Grado Opus4 Cartridge Exchange","description":"\u003cp\u003eThe Grado Opus4 Cartridge Exchange lets you trade in your worn or damaged Opus4 and take $100 off a brand-new one. On Grado's Prestige cartridges you can lift off the stylus assembly and fit a fresh one yourself. On the wood-bodied Timbre and Lineage cartridges you cannot, which is the whole reason this program exists. A worn diamond, a tired suspension, a cantilever that lost a fight with a curious hand. Send the old Opus4 back and a brand-new one comes the other way, same model, $100 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Opus4 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Opus4 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Grado than replace the one you have, Grado allows that and Mike sets it up directly. \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you; the credit depends on the cartridge you send and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Grado Opus4. A worn diamond, a tired suspension, a bent cantilever, a snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that has simply run its hours qualifies. What you buy on this page is an Opus4, and the cartridge you send in is traded against it. Grado also allows a trade-in to go toward a different model in the range, up or down. To arrange that, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that is worn or broken, not chasing an upgrade. This trade-in is built for them. The Timbre Series cartridges are hand-built in Brooklyn around Grado's flux-bridger moving iron generator, in wood bodies, and they are not the ones you re-stylus at the turntable. Instead of paying full retail on your next Opus4, send the old one back and get a brand-new one with the same warranty you'd get buying new. The program runs the length of both series, from the Opus4 up to the Epoch4.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Grado","offers":[{"title":"High Output (4.0mV)","offer_id":43120666935392,"sku":"GRADOPUS4HO-EXCH","price":200.0,"currency_code":"USD","in_stock":true},{"title":"Low Output (1.0mV)","offer_id":43120667033696,"sku":"GRADOPUS4LO-EXCH","price":200.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/grado-opus4-hero_52ff2cb2-c7b1-44db-9bc4-1566da69055e.jpg?v=1788488706"},{"product_id":"grado-platinum4-cartridge-exchange","title":"Grado Platinum4 Cartridge Exchange","description":"\u003cp\u003eThe Grado Platinum4 Cartridge Exchange lets you trade in your worn or damaged Platinum4 and take $130 off a brand-new one. On Grado's Prestige cartridges you can lift off the stylus assembly and fit a fresh one yourself. On the wood-bodied Timbre and Lineage cartridges you cannot, which is the whole reason this program exists. A worn diamond, a tired suspension, a cantilever that lost a fight with a curious hand. Send the old Platinum4 back and a brand-new one comes the other way, same model, $130 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Platinum4 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Platinum4 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Grado than replace the one you have, Grado allows that and Mike sets it up directly. \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you; the credit depends on the cartridge you send and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Grado Platinum4. A worn diamond, a tired suspension, a bent cantilever, a snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that has simply run its hours qualifies. What you buy on this page is a Platinum4, and the cartridge you send in is traded against it. Grado also allows a trade-in to go toward a different model in the range, up or down. To arrange that, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that is worn or broken, not chasing an upgrade. This trade-in is built for them. The Timbre Series cartridges are hand-built in Brooklyn around Grado's flux-bridger moving iron generator, in wood bodies, and they are not the ones you re-stylus at the turntable. Instead of paying full retail on your next Platinum4, send the old one back and get a brand-new one with the same warranty you'd get buying new. The program runs the length of both series, from the Opus4 up to the Epoch4.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Grado","offers":[{"title":"High Output (4.0mV)","offer_id":43120667066464,"sku":"GRADPLATINUM4HO-EXCH","price":270.0,"currency_code":"USD","in_stock":true},{"title":"Low Output (1.0mV)","offer_id":43120667099232,"sku":"GRADPLATINUM4LO-EXCH","price":270.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/grado-platinum4-hero_e1e14fbb-af8b-4221-bd8e-1f2d8028bbae.jpg?v=1788488716"},{"product_id":"grado-master4-cartridge-exchange","title":"Grado Master4 Cartridge Exchange","description":"\u003cp\u003eThe Grado Master4 Cartridge Exchange lets you trade in your worn or damaged Master4 and take $330 off a brand-new one. On Grado's Prestige cartridges you can lift off the stylus assembly and fit a fresh one yourself. On the wood-bodied Timbre and Lineage cartridges you cannot, which is the whole reason this program exists. A worn diamond, a tired suspension, a cantilever that lost a fight with a curious hand. Send the old Master4 back and a brand-new one comes the other way, same model, $330 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Master4 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Master4 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Grado than replace the one you have, Grado allows that and Mike sets it up directly. \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you; the credit depends on the cartridge you send and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Grado Master4. A worn diamond, a tired suspension, a bent cantilever, a snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that has simply run its hours qualifies. What you buy on this page is a Master4, and the cartridge you send in is traded against it. Grado also allows a trade-in to go toward a different model in the range, up or down. To arrange that, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that is worn or broken, not chasing an upgrade. This trade-in is built for them. The Timbre Series cartridges are hand-built in Brooklyn around Grado's flux-bridger moving iron generator, in wood bodies, and they are not the ones you re-stylus at the turntable. Instead of paying full retail on your next Master4, send the old one back and get a brand-new one with the same warranty you'd get buying new. The program runs the length of both series, from the Opus4 up to the Epoch4.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Grado","offers":[{"title":"High Output (4.0mV)","offer_id":43120667164768,"sku":"GRADMASTER4HO-EXCH","price":670.0,"currency_code":"USD","in_stock":true},{"title":"Low Output (1.0mV)","offer_id":43120667197536,"sku":"GRADMASTER4LO-EXCH","price":670.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/grado-master4-hero_4394e110-eea0-41cc-aba1-1277138520e1.jpg?v=1788488727"},{"product_id":"grado-reference4-cartridge-exchange","title":"Grado Reference4 Cartridge Exchange","description":"\u003cp\u003eThe Grado Reference4 Cartridge Exchange lets you trade in your worn or damaged Reference4 and take $500 off a brand-new one. On Grado's Prestige cartridges you can lift off the stylus assembly and fit a fresh one yourself. On the wood-bodied Timbre and Lineage cartridges you cannot, which is the whole reason this program exists. A worn diamond, a tired suspension, a cantilever that lost a fight with a curious hand. Send the old Reference4 back and a brand-new one comes the other way, same model, $500 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Reference4 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Reference4 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Grado than replace the one you have, Grado allows that and Mike sets it up directly. \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you; the credit depends on the cartridge you send and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Grado Reference4. A worn diamond, a tired suspension, a bent cantilever, a snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that has simply run its hours qualifies. What you buy on this page is a Reference4, and the cartridge you send in is traded against it. Grado also allows a trade-in to go toward a different model in the range, up or down. To arrange that, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that is worn or broken, not chasing an upgrade. This trade-in is built for them. The Timbre Series cartridges are hand-built in Brooklyn around Grado's flux-bridger moving iron generator, in wood bodies, and they are not the ones you re-stylus at the turntable. Instead of paying full retail on your next Reference4, send the old one back and get a brand-new one with the same warranty you'd get buying new. The program runs the length of both series, from the Opus4 up to the Epoch4.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Grado","offers":[{"title":"High Output (4.0mV)","offer_id":43120667230304,"sku":"GRADREF4HO-EXCH","price":1000.0,"currency_code":"USD","in_stock":true},{"title":"Low Output (1.0mV)","offer_id":43120667263072,"sku":"GRADREF4LO-EXCH","price":1000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/grado-reference4-hero_2c2dd504-0de8-49ea-8f6b-b4748f79ebbb.jpg?v=1788488737"},{"product_id":"grado-statement4-cartridge-exchange","title":"Grado Statement4 Cartridge Exchange","description":"\u003cp\u003eThe Grado Statement4 Cartridge Exchange lets you trade in your worn or damaged Statement4 and take $1,150 off a brand-new one. On Grado's Prestige cartridges you can lift off the stylus assembly and fit a fresh one yourself. On the wood-bodied Timbre and Lineage cartridges you cannot, which is the whole reason this program exists. A worn diamond, a tired suspension, a cantilever that lost a fight with a curious hand. Send the old Statement4 back and a brand-new one comes the other way, same model, $1,150 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Statement4 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Statement4 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Grado than replace the one you have, Grado allows that and Mike sets it up directly. \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you; the credit depends on the cartridge you send and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Grado Statement4. A worn diamond, a tired suspension, a bent cantilever, a snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that has simply run its hours qualifies. What you buy on this page is a Statement4, and the cartridge you send in is traded against it. Grado also allows a trade-in to go toward a different model in the range, up or down. To arrange that, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that is worn or broken, not chasing an upgrade. This trade-in is built for them. The Lineage Series cartridges are hand-built in Brooklyn around Grado's flux-bridger moving iron generator, in wood bodies, and they are not the ones you re-stylus at the turntable. Instead of paying full retail on your next Statement4, send the old one back and get a brand-new one with the same warranty you'd get buying new. The program runs the length of both series, from the Opus4 up to the Epoch4.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Grado","offers":[{"title":"Default Title","offer_id":43120667328608,"sku":"GRADSTATEMENT4-EXCH","price":2350.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/grado-statement4-hero_262acda5-0fe9-45b4-a2ef-37e3d48d56da.jpg?v=1788488744"},{"product_id":"grado-aeon4-cartridge-exchange","title":"Grado Aeon4 Cartridge Exchange","description":"\u003cp\u003eThe Grado Aeon4 Cartridge Exchange lets you trade in your worn or damaged Aeon4 and take $1,495 off a brand-new one. On Grado's Prestige cartridges you can lift off the stylus assembly and fit a fresh one yourself. On the wood-bodied Timbre and Lineage cartridges you cannot, which is the whole reason this program exists. A worn diamond, a tired suspension, a cantilever that lost a fight with a curious hand. Send the old Aeon4 back and a brand-new one comes the other way, same model, $1,495 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Aeon4 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Aeon4 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Grado than replace the one you have, Grado allows that and Mike sets it up directly. \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you; the credit depends on the cartridge you send and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Grado Aeon4. A worn diamond, a tired suspension, a bent cantilever, a snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that has simply run its hours qualifies. What you buy on this page is an Aeon4, and the cartridge you send in is traded against it. Grado also allows a trade-in to go toward a different model in the range, up or down. To arrange that, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that is worn or broken, not chasing an upgrade. This trade-in is built for them. The Lineage Series cartridges are hand-built in Brooklyn around Grado's flux-bridger moving iron generator, in wood bodies, and they are not the ones you re-stylus at the turntable. Instead of paying full retail on your next Aeon4, send the old one back and get a brand-new one with the same warranty you'd get buying new. The program runs the length of both series, from the Opus4 up to the Epoch4.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Grado","offers":[{"title":"Default Title","offer_id":43120667525216,"sku":"GRADAEON4-EXCH","price":3500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/grado-aeon4-hero_7986b3e0-3510-4bcf-ab12-cd4439a5f346.jpg?v=1788488751"},{"product_id":"grado-epoch4-cartridge-exchange","title":"Grado Epoch4 Cartridge Exchange","description":"\u003cp\u003eThe Grado Epoch4 Cartridge Exchange lets you trade in your worn or damaged Epoch4 and take $2,995 off a brand-new one. On Grado's Prestige cartridges you can lift off the stylus assembly and fit a fresh one yourself. On the wood-bodied Timbre and Lineage cartridges you cannot, which is the whole reason this program exists. A worn diamond, a tired suspension, a cantilever that lost a fight with a curious hand. Send the old Epoch4 back and a brand-new one comes the other way, same model, $2,995 less. Not a retip, not a rebuild.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Epoch4 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Epoch4 ships to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWant to trade up instead?\u003c\/h5\u003e\n\u003cp\u003eIf you'd rather move to a different Grado than replace the one you have, Grado allows that and Mike sets it up directly. \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you; the credit depends on the cartridge you send and the model you want.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Grado Epoch4. A worn diamond, a tired suspension, a bent cantilever, a snapped stylus, cosmetic damage. It doesn't have to be broken. Even a good cartridge that has simply run its hours qualifies. What you buy on this page is an Epoch4, and the cartridge you send in is traded against it. Grado also allows a trade-in to go toward a different model in the range, up or down. To arrange that, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eMost people buying a cartridge are replacing one that is worn or broken, not chasing an upgrade. This trade-in is built for them. The Lineage Series cartridges are hand-built in Brooklyn around Grado's flux-bridger moving iron generator, in wood bodies, and they are not the ones you re-stylus at the turntable. Instead of paying full retail on your next Epoch4, send the old one back and get a brand-new one with the same warranty you'd get buying new. The program runs the length of both series, from the Opus4 up to the Epoch4.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"Grado","offers":[{"title":"Default Title","offer_id":43120667623520,"sku":"GRADEPOCH4-EXCH","price":7000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/grado-epoch4-hero_de8b5257-68ae-41d8-baaf-ffc50bd0a331.jpg?v=1788488759"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/collections\/aphelion-2-collection-hero.webp?v=1778514316","url":"https:\/\/listenroom.com\/collections\/cartridge-trade-in-exchange.oembed?page=2","provider":"The Listening Room","version":"1.0","type":"link"}