{"title":"Cartridge Trade-In and Exchange Program","description":"\u003cp\u003eCartridge trade-in and exchange programs let you offset the cost of a new or rebuilt phono cartridge by sending your worn one back to the manufacturer instead of starting from zero. The Listening Room participates in two:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ca href=\"\/collections\/rega-cartridge-trade-in\"\u003e\u003cstrong\u003eRega Cartridge Exchange\u003c\/strong\u003e\u003c\/a\u003e is a factory renewal service. Your worn Rega comes back as a factory renewed unit fitted with original parts at Rega's UK factory, two-day tested, same model, less than the cost of new. Covers factory renewed Aphelion, Apheta, Ania, ND-series, RB78, plus like-for-like rebuilds of discontinued Exact 2 and Elys 2.\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"\/collections\/hana-cartridge-trade-in\"\u003e\u003cstrong\u003eHana Cartridge Exchange\u003c\/strong\u003e\u003c\/a\u003e is a one-for-one trade-in and loyalty program. Send your damaged Hana cartridge, get a brand-new replacement at 30% off the original retail price. Same model, one-for-one. Full warranty. Covers the full Hana line from the E Series ellipticals up through the Umami Black flagship.\u003c\/li\u003e\n\u003c\/ul\u003e","products":[{"product_id":"rega-apheta-3-cartridge-exchange","title":"Rega Apheta 3 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-apheta-3-moving-coil-cartridge\"\u003enew Rega Apheta 3\u003c\/a\u003e, send your old one to a third-party retip shop, or send it back to Rega for a factory rebuild. The rebuild costs less because Rega reuses the body of your old cartridge, fits a fresh generator and stylus, and tests the unit for two full days against the same spec as a brand-new Apheta 3. Same performance, $500 less than new, and the body of your original cartridge stays out of a landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Apheta 3 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed Apheta 3 will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original Apheta 3 spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Apheta 3. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Apheta 3, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42738954010720,"sku":"REGAPH3-EXCH","price":1745.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/apheta-3-intro_973a2618-14b5-4b60-b161-b60935c2dd14.jpg?v=1777993627"},{"product_id":"rega-ania-cartridge-exchange","title":"Rega Ania Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-ania-moving-coil-cartridge\"\u003enew Rega Ania\u003c\/a\u003e, send your old one to a third-party retip shop, or send it back to Rega for a factory rebuild. The rebuild costs less because Rega reuses the body of your old cartridge, fits a fresh generator and stylus, and tests the unit for two full days against the same spec as a brand-new Ania. Same performance, $200 less than new, and the body of your original cartridge stays out of a landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Ania to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed Ania will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original Ania spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Ania. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Ania, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42741425307744,"sku":"REGANIA-EXCH","price":695.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/ania-intro_9e8a3a33-2183-4531-a4d6-05b570459747.jpg?v=1778168502"},{"product_id":"rega-ania-pro-cartridge-exchange","title":"Rega Ania Pro Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-ania-pro-moving-coil-cartridge\"\u003enew Rega Ania Pro\u003c\/a\u003e, send your old one to a third-party retip shop, or send it back to Rega for a factory rebuild. The rebuild costs less because Rega reuses the body of your old cartridge, fits a fresh generator and stylus, and tests the unit for two full days against the same spec as a brand-new Ania Pro. Same performance, $300 less than new, and the body of your original cartridge stays out of a landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Ania Pro to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed Ania Pro will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original Ania Pro spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Ania Pro. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Ania Pro, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42741425340512,"sku":"REGANIAPRO-EXCH","price":925.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/module-2-ania-pro-_3_27730db5-7041-4533-a6a8-aad6f3a374db.jpg?v=1778168505"},{"product_id":"rega-aphelion-2-cartridge-exchange","title":"Rega Aphelion 2 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-aphelion-2-moving-coil-cartridge\"\u003enew Rega Aphelion 2\u003c\/a\u003e, send your old one to a third-party retip shop, or send it back to Rega for a factory rebuild. The rebuild costs less because Rega reuses the body of your old cartridge, fits a fresh generator and stylus, and tests the unit for two full days against the same spec as a brand-new Aphelion 2. Same performance, $1,000 less than new, and the body of your original cartridge stays out of a landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Aphelion 2 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed Aphelion 2 will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original Aphelion 2 spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Aphelion 2. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Aphelion 2, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745910001760,"sku":"REGAPH2-EXCH","price":4545.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/aphelion-2-intro-_2_44cadd61-9710-4efa-92a3-0746dd42e65b.jpg?v=1778509896"},{"product_id":"rega-nd7-cartridge-exchange","title":"Rega ND7 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-nd7-moving-magnet-cartridge\"\u003enew Rega ND7\u003c\/a\u003e, send your old one to a third-party retip shop, or send it back to Rega for a factory rebuild. The rebuild costs less because Rega reuses the body of your old cartridge, fits a fresh generator and stylus, and tests the unit for two full days against the same spec as a brand-new ND7. Same performance, $200 less than new, and the body of your original cartridge stays out of a landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old ND7 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed ND7 will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original ND7 spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new ND7. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega ND7, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745911017568,"sku":"REGND7-EXCH","price":595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Nd7-intro-_2_87cfa46b-bc88-4ed6-853b-5590fa73dda1.jpg?v=1778509967"},{"product_id":"rega-nd5-cartridge-exchange","title":"Rega ND5 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-nd5-moving-magnet-cartridge\"\u003enew Rega ND5\u003c\/a\u003e, send your old one to a third-party retip shop, or send it back to Rega for a factory rebuild. The rebuild costs less because Rega reuses the body of your old cartridge, fits a fresh generator and stylus, and tests the unit for two full days against the same spec as a brand-new ND5. Same performance, $100 less than new, and the body of your original cartridge stays out of a landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old ND5 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed ND5 will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original ND5 spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new ND5. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega ND5, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745911083104,"sku":"REGND5-EXCH","price":445.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Nd5-intro.2_bc5fd1a1-f62f-4245-8726-cfe1afd4a71f.jpg?v=1778509976"},{"product_id":"rega-nd3-cartridge-exchange","title":"Rega ND3 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-nd3-moving-magnet-cartridge\"\u003enew Rega ND3\u003c\/a\u003e, send your old one to a third-party retip shop, or send it back to Rega for a factory rebuild. The rebuild costs less because Rega reuses the body of your old cartridge, fits a fresh generator and stylus, and tests the unit for two full days against the same spec as a brand-new ND3. Same performance, $40 less than new, and the body of your original cartridge stays out of a landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old ND3 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed ND3 will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original ND3 spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new ND3. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega ND3, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745911115872,"sku":"REGND3-EXCH","price":305.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Nd3-module2a-_1_a2b4b87d-fea2-4f68-bd2e-38a5188a47bd.jpg?v=1778509984"},{"product_id":"rega-rb78-cartridge-exchange","title":"Rega RB78 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. When it does, you have three options: buy a \u003ca href=\"\/products\/rega-rb78-mono-cartridge\"\u003enew Rega RB78\u003c\/a\u003e, send your old one to a third-party retip shop, or send it back to Rega for a factory rebuild. The rebuild costs less because Rega reuses the body of your old cartridge, fits a fresh generator and stylus, and tests the unit for two full days against the same spec as a brand-new RB78. Same performance, $20 less than new, and the body of your original cartridge stays out of a landfill.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old RB78 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed RB78 will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original RB78 spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new RB78. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega RB78, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745911148640,"sku":"REGRB78-EXCH","price":165.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Rega_RB78_Cartridge-vinyl-sound_1600x_80ac7860-898c-45b2-8fe4-785008219b7f.jpg?v=1778509993"},{"product_id":"rega-exact-2-cartridge-exchange","title":"Rega Exact 2 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. The Exact 2 is discontinued, but Rega still rebuilds them at the factory. Send us your worn Exact 2 and you'll get a factory-renewed cartridge back, fitted with a fresh generator and stylus and two-day tested against the original Exact 2 spec. $100 off the original $675 retail price, the same performance you remember, and your cartridge stays in service instead of becoming another search for a NOS replacement.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Exact 2 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed Exact 2 will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original Exact 2 spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Exact 2. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Exact 2, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745915179104,"sku":"REGEX2-EXCH","price":575.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Exact2-v2.jpg?v=1778518829"},{"product_id":"rega-elys-2-cartridge-exchange","title":"Rega Elys 2 Cartridge Exchange (Factory Renewed)","description":"\u003cp\u003eCartridges wear out. Sometimes it's years of clean play and a worn stylus. Sometimes it's the cat that finally jumped on the turntable. Sometimes it's the toddler who walked over to see what that round thing is. Either way, it happens. The Elys 2 is discontinued, but Rega still rebuilds them at the factory. Send us your worn Elys 2 and you'll get a factory-renewed cartridge back, fitted with a fresh generator and stylus and two-day tested against the original Elys 2 spec. $40 off the original $345 retail price, the same performance you remember, and your cartridge stays in service instead of becoming another search for a NOS replacement.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this exchange. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your old Elys 2 to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your factory-renewed Elys 2 will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We will ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eRega rebuild versus a third-party retip\u003c\/h5\u003e\n\u003cp\u003eA retip swaps the stylus tip alone, often with a non-original component, by an aftermarket shop. A Rega rebuild is different. Your cartridge goes back to Rega's factory team, who replace the generator and the stylus with original Rega parts to the original Elys 2 spec. The renewed cartridge is tested for two full days before it ships, and it measures and sounds the same as a new Elys 2. The retip is a stylus-level repair. The rebuild is a factory-spec restoration.\u003c\/p\u003e\n\u003ch5\u003eInside the Rega factory\u003c\/h5\u003e\n\u003cp\u003eThe video below covers Rega's general factory operations, not the cartridge rebuild line specifically, but it gives you a feel for how the company runs and what kind of attention to detail goes into the gear they build.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/3hgwnB09dyk\" title=\"Inside the Rega factory\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch5\u003eWhat we accept as a trade-in\u003c\/h5\u003e\n\u003cp\u003eAny functional or worn Rega Elys 2, including normal wear and a bent cantilever. Cosmetic damage is fine. The factory rebuild crew can work with most worn or damaged units. What they cannot accept is a missing generator or a body too damaged to reuse. If you are unsure, \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e first.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Exchange Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details on lead-time estimates and trade-in eligibility.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e\n","brand":"Rega","offers":[{"title":"Default Title","offer_id":42745915211872,"sku":"REGEL2-EXCH","price":305.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Elys2-v2.jpg?v=1778518834"},{"product_id":"hana-sl-mk-ii-cartridge-exchange","title":"Hana SL MK II Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana SL MK II and we'll send you a brand-new one for $255 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged SL MK II to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana SL MK II will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana SL MK II. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an SL MK II for an SL MK II. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new SL MK II at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42746541342816,"sku":"HANASLMKII-EXCH","price":595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/HanaSLMKIImain_af0f99d1-3c03-42bd-a6cf-7692a176841c.jpg?v=1778531189"},{"product_id":"hana-sh-mk-ii-cartridge-exchange","title":"Hana SH MK II Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana SH MK II and we'll send you a brand-new one for $255 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged SH MK II to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana SH MK II will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana SH MK II. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an SH MK II for an SH MK II. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new SH MK II at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915042912,"sku":"HANASHMKII-EXCH","price":595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Hana-SH-MK-II-Main-1000x800px_268e8e17-d85d-4223-8791-a9e267b8147e.jpg?v=1778593515"},{"product_id":"hana-sl-mono-mk-ii-cartridge-exchange","title":"Hana SL Mono MK II Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana SL Mono MK II and we'll send you a brand-new one for $255 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged SL Mono MK II to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana SL Mono MK II will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana SL Mono MK II. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an SL Mono MK II for an SL Mono MK II. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new SL Mono MK II at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915272288,"sku":"HANASLMONOMKII-EXCH","price":595.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/Hana-SH-MK-II-Main-1000x800px_1_e55b508b-98a0-4c3c-b692-a6b2fd16bf46.jpg?v=1778593523"},{"product_id":"hana-eh-cartridge-exchange","title":"Hana EH Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana EH and we'll send you a brand-new one for $146 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged EH to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana EH will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana EH. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an EH for an EH. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new EH at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915501664,"sku":"HANAEH-EXCH","price":329.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-eh-white-bg-1000x800px_fbea21bb-ad55-4337-820b-d7cef356c07b.jpg?v=1778593532"},{"product_id":"hana-el-cartridge-exchange","title":"Hana EL Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana EL and we'll send you a brand-new one for $146 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged EL to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana EL will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana EL. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an EL for an EL. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new EL at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915796576,"sku":"HANAEL-EXCH","price":329.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-el-white-bg-1000x800px_88801ae8-de48-4906-af88-9e59178b4dd2.jpg?v=1778593540"},{"product_id":"hana-mh-cartridge-exchange","title":"Hana MH Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana MH and we'll send you a brand-new one for $361 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged MH to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana MH will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana MH. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an MH for an MH. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new MH at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747915993184,"sku":"HANAMH-EXCH","price":839.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-mh-white-bg-1000x800px_83be6d79-9b82-49c8-86e8-acf57032c3ff.jpg?v=1778593548"},{"product_id":"hana-ml-cartridge-exchange","title":"Hana ML Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana ML and we'll send you a brand-new one for $361 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged ML to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana ML will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana ML. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an ML for an ML. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new ML at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747916222560,"sku":"HANAML-EXCH","price":839.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-ml-white-bg-1000x800px_93139f26-01ad-49ad-886f-90ccf37a64ea.jpg?v=1778593557"},{"product_id":"hana-umami-blue-cartridge-exchange","title":"Hana Umami Blue Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana Umami Blue and we'll send you a brand-new one for $751 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged Umami Blue to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana Umami Blue will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana Umami Blue. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an Umami Blue for an Umami Blue. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new Umami Blue at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747916386400,"sku":"HANAUBLUE-EXCH","price":1749.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-ub-gallery-white-bg-1000x800px_b804ce0d-6d05-403e-8a8c-f940f703c213.jpg?v=1778593565"},{"product_id":"hana-umami-red-cartridge-exchange","title":"Hana Umami Red Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana Umami Red and we'll send you a brand-new one for $1,201 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged Umami Red to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana Umami Red will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana Umami Red. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an Umami Red for an Umami Red. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new Umami Red at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747916484704,"sku":"HANAURED-EXCH","price":2749.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-ur-main-white-bg-1000x800px_1681a7dc-1e59-4dff-9d62-f756f45cebe6.jpg?v=1778593574"},{"product_id":"hana-umami-black-cartridge-exchange","title":"Hana Umami Black Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. Bent cantilever, snapped stylus, the cat got curious. We get it. Trade in your damaged Hana Umami Black and we'll send you a brand-new one for $3,451 off the original retail price. Same model, one-for-one. You send the damaged cartridge back, we send a new one out. That's the whole deal, and it's a hell of a deal. Want to upgrade to a different Hana model with your trade-in? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick your packaging option above.\u003c\/li\u003e\n\u003cli\u003eMail your damaged Umami Black to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana Umami Black will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana Umami Black. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. The trade-in is same-model only, so an Umami Black for an Umami Black. If you want to move up the line to a different Hana model with your trade-in, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the damaged one back, get a brand-new Umami Black at 30% off retail. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Default Title","offer_id":42747916681312,"sku":"HANAUBLACK-EXCH","price":8049.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/files\/hana-umami-black-main_e86a5908-59aa-4e92-a7f7-1c1e04ee706f.jpg?v=1778593582"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/5073\/8528\/collections\/aphelion-2-collection-hero.webp?v=1778514316","url":"https:\/\/listenroom.com\/collections\/cartridge-trade-in-exchange.oembed","provider":"The Listening Room","version":"1.0","type":"link"}